Managing Smart People: Leaders and Experts

CAN’s success depends on our ability to provide great jobs to innovative and creative professionals. However, managing these highly intelligent and creative people can be challenging.  Smart people want clear career paths, frequent meaningful promotions, and...

Inspect What You Expect

Several weeks ago I had a meeting with Raz Zehnacker. Raz is the former President of First Data. We met to talk about things I needed to be aware of as CAN grows, because according to Jim Collins “most companies don’t die of starvation but of...

Cold Calling Works Again

Cold calls used to work, then they didn’t and now they work again. I used to agree with most people, that cold calls do not work. In fact, I established my sales career on referral networking. However, I have rediscovered the power of cold calling and how to do...

Make Employee Feedback Believable

This post is part of a series of interviews with experts in business intelligence, sales management, marketing, customer retention, management and strategic planning.  Everyday, the CAN team interacts clients, mentors, and friends who are leaders in their fields, and...