by Nate Watson | Dec 3, 2012 | News
Since 2008, we have been helping our customers learn how to get more sales from their current customers. One of the quickest, easiest, and most profitable ways to start is using the data you already have. Using data from your accounting and CRM system it is possible...
by Nate Watson | Oct 8, 2012 | News
To CAN, servicing smart means helping create a smart customer experience. Its not just us though. More and more companies are realizing customers value a great customer experience and that they are no longer making decisions based solely on “is it cheap?”....
by Nate Watson | Sep 18, 2012 | News
What do you do with customers once you get them? Many times customers are only contacted again at a yearly review or if they have had a problem. This passive customer experience doesn’t help you improve sales. Your customers end up with a relationship with a...
by Nate Watson | Jan 3, 2012 | News
I have been married for almost 10 years. I have gotten good at buying gifts, even clothes. I can match blouses and jewelry, dresses and belts, shoes and jeans. My secret? I look at the mannequins. Mannequins were designed to attract your attention in a store window...
by Nate Watson | Nov 29, 2011 | News
We invest a lot of time and energy communicating our research, because unless we can effectively communicate our findings they are useless. When the goal is to communicate the most valuable information with the least amount of ink that can be understood with the...