How to Increase Your Capacity for Change

Tadd and I have experienced a lot of change over the last three years in business as we have had to learn to run a business, increase our technical skills, and adapt to a rapidly changing industry. Consequently, we have had push ourselves to explore new opportunities,...

Calming Irate Customers

This guest post is being contributed by Chris Blanton. Do you remember the last time you were frustrated while making a purchase? Maybe you were talking with an unintelligible company’s customer service rep on the telephone. Or maybe a retail clerk was arguing...

Purchase Values Not Features

I have learned to make my business purchases based on values rather than features or price.  Sometimes because of this philosophy I can’t find a vendor with a system that has everything I need or sometimes I have to wait until I can afford the right solution,...

Innovation, Humility and Genius

In American culture we consider creative and innovation people to be geniuses.  This places a lot of pressure on creatives and innovators to continually produce amazing work.  We treat creatives as if they posses the internal power to create.  However, they don’t have...